• What does the Avis Rental Car Guarantee Cover

    Avis rental car is one of the leading names in the vehicle rental business. Founded in 1946, the company, known officially as Avis Rent A Car System, LLC, is described as the first business of its kind to offer car rentals from airports. Today, Avis provides service at more than 2,000 locations throughout the U.S. and Canada, as well as Latin America, the Caribbean, Australia and New Zealand. If you’ve considered renting from Avis for work or leisure, then you may have wondered what is included in their rental guarantee. Here is a summary of some of the most standard policies customers may encounter when renting from Avis.Vehicle AvailabilityCustomers using Avis’ online reservation site can select from several classes of cars. Although Avis provides specific examples of the different kinds of cars offered in each of these categories, the company does not guarantee the exact makes and models will be available for rental at the time of pick-up. Some of the car classes and types renters may expect to choose from when renting from Avis, include:

    • Subcompact (Chevrolet Aveo) or Compact (Chevrolet Cobalt)
    • Standard (Ford Fusion) or Full Size (Chevrolet Impala)
    • Convertible (Volkswagen Beetle Convertible)
    • Standard SUV (Chevrolet Trailblazer), Full Size SUV (GMC Yukon),
      Premium SUV (Chevrolet Suburban)
    • Mini Car (Smart Car), Luxury (Cadillac DTS)

    To help with their selection process, Avis.com customers may also view the features for each car class on the company’s reservation website. Some of the most commonly listed specs may include: air conditioning, cruise control, seating and luggage capacity, stereo or radio features and the car’s estimated miles per gallon.

    Rates and ReservationsCustomers securing a reservation online may also view an estimate of the initial rental costs which features the base rate, or the amount to rent the car each day. Renters may also select from a menu of additional features for their rental vehicles, like fuel service options, child safety seats or a GPS navigation system. Additional coverage and liability waivers may also be purchased prior to vehicle pick up. Adding such supplemental features typically increases the estimated rental total.

    Even when a customer has a secure reservation, their exact vehicle selection may vary by pick-up location. However, Avis does guarantee specific make and model availability when renters reserve a vehicle from its Cool Car/Specialty collection. These include specialty vehicles like luxury models (Cadillac STS, Infinity FX35) and premium convertibles (Nissan 350Z) and hybrids (Nissan Altima Hybrid).

    For an additional fee, Avis.com users may also select from a number of coverage options for themselves and their rental cars. Among the most popular type of supplemental protection is the Loss Damage Waiver (LDW). Generally, this agreement reduces the amount that may be collected from a customer by Avis in the case of a lost or damage rental vehicle. The specific amount covered by the LDW may be confirmed by Avis representatives. The company also offers insurance plans like Personal Accident Insurance, which covers $2,500 in driver medical expenses, along with Personal Effects Protection and Additional Liability Insurance.As one the most established names in the rental car industry, Avis provides business and leisure travelers an extensive selection of rental vehicles and coverage options. Avis may be a good choice for customers who are seeking the guaranteed availability of certain specialty or high-end cars.