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Your Rights and Our Responsibilities

Our goal at is to make your next vehicle purchase as simple, convenient, and safe as possible. We also want every one of our customers to be completely satisfied, so it's important for you to understand what we can and can't do.

When you submit a request on there is no cost and no obligation to buy. partners with to fulfill your request. When you submit a request on and we forwarded that request to, you become the customer of will assume responsibility to follow up on your request. Any transaction facilitated through will be governed by its separate terms of use. expressly disclaims any liability or responsibility for the success of the transaction. You must make the final determination as to the value and appropriateness of the transaction.

Where to Find Us is a separate operating division of, a national service headquartered in Southern California. While our website can be accessed from almost anywhere you can find Internet service, we are bound to do business according to California law. Your state or country of residence has laws that may differ from those of California. However, when you access our website both you and agree that the statutes and laws of the State of California govern all matters related to your use of this site.

For full legal information, please see the Terms and Conditions below. By using this site, you acknowledge your understanding of and consent to these terms, so please read them carefully. reserves the right to revise and update these terms and conditions, so please make sure that you've read the most recent version.

If you do not agree to all of the Terms and Conditions, please do not use the site and email us at to let us know your concerns.

Term and Conditions

While makes every effort to ensure that all of the content on our site is up-to-date, readily available, and clearly explained, we cannot guarantee that the site will always be up or that its contents will always be accurate. Circumstances beyond our control may occasionally make the site unavailable; data transmissions may be interrupted; and we may provide links to other sites whose content we cannot monitor or otherwise manage. Read on to learn more about the things we can't control and what our lawyers need us say about them...

Things We Can't Control

Links to External sites: may provide links on the site to other web sites on the Internet that are owned and operated by third party vendors and other third parties not under the control of These links are provided for convenience of reference only and are not intended as an endorsement by of the organization or individual operating the web site or a warranty of any type regarding the web site or the information on the web site. By using this site, you acknowledge that is not responsible for the availability of, services or products offered by, or the content located on or through, any such external site.

Vehicle Images: The number of possible combinations of vehicle makes, models, styles, colors and options is potentially infinite. While the vehicle photos displayed on this site will match your chosen vehicle as closely as possible, they are samples only and may not reflect your exact choice of vehicle, color, and trim.

Typographical Errors: While we try to make sure that all pricing information posted here is accurate at all times, we cannot be responsible for typographical and other errors that may appear on the site. reserves the right to refuse or cancel any requests for products or services containing incorrect pricing.

Site Outages and Browser Incompatibilities: This is an e-commerce site, with strong security systems and multiple servers in a number of locations. It's our best connection to our customers, and we take pride in its overall reliability. Nonetheless, the site may sometimes be inaccessible, or it may not function properly with your web browser and operating system. cannot be held liable for any perceived or actual damages arising from the operation, content, or use of this site.

Expert Reviews: Expert reviews displayed on our website come from services that considers to be reliable. does not assume any responsibility for errors on inaccuracies of such information.


Disclaimer and Limitation of Liability: The site and the information and materials contained therein are provided "as is." makes no representations or warranties of any kind regarding this site or its operation, contents orinformation available on this site. expressly disclaims all warranties, express or implied, of any kind, with respect to the site. reserves the right to change or discontinue at any time any aspect or feature of this site. IN NO EVENT SHALL AUTOS.COM, ITS AFFILIATES OR THEIR SHAREHOLDERS, OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, COMPENSATORY, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES ARISING FROM THE OPERATION, CONTENT OR USE OF THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some jurisdictions do not allow the disclaimer, exclusion or limitation of incidental or consequential damages, so the foregoing disclaimer, exclusion, and limitation may not apply to you, and you may have other legal rights that vary according to jurisdiction. In no event will damages provided by law (if any) apply unless they are required to apply by statute, notwithstanding their exclusion by contract.

Applicable Law and Venue: The site (excluding linked sites) is operated in the state of California. The site can be accessed from all 50 states and the District of Columbia, as well as from other countries around the world. As each of these places has laws that may differ from those of California, by accessing this site, both you and agree that the statutes and laws of the State of California, without regard to conflicts of laws and principles thereof, will apply to all matters arising from or relating to use of this site. You and also agree and hereby submit to the exclusive personal jurisdiction and venue of the federal district and state courts of California with respect to such matters. makes no representation that materials on the site are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. Those who choose to use or access this site from other locations do so on their own initiative and are responsible for compliance with local laws.

Copyright: This site is owned and operated by, a division of Unless otherwise specified, all materials appearing on this site, including site design, text, graphics, logos, images, icons interfaces, and the selection, assembly and arrangements thereof are the sole property of, 2004, ALL RIGHTS RESERVED. Permission is granted to electronically copy and to print hard copy portions of this site for the sole purpose of placing with a request through for products or services described on this site. Any other use of materials on this site, including but not limited to, reproduction for purposes other than those noted above, modification, transmission, display, distribution or republication, without prior written permission of, is strictly prohibited.

Ownership of Web site: The design, text and images of this web site are owned or licensed by, and authorizes you to view or download a single copy of the material on the site solely for your personal, noncommercial use, provided you retain all proprietary notices contained in the content. Elements of the site are also protected by trade dress and other laws and may not be imitated in whole or in part on other Web sites.

Trademarks: and all other trademarks and service marks owned by it and appearing on this site are registered trademarks, trademarks or service marks of All custom graphics, icons, logos and other items that appear on this site, other than the vehicles and their make and model names, are trademarks, service marks or trade dress of All vehicle make and model names are trademarks of their respective manufacturers. The use of any trademark or service mark without express written consent from is strictly prohibited.

Thank you for reading our complete terms of service. We look forward to bringing you the best new-vehicle buying experience currently available.

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