Five Questions to Ask Your Automotive Glass Repair Technician

• Posted on Autos.com Editor
• in Auto Repair
• on October 7, 2013

When you are looking for a quality automotive glass repair company, you need to be ready to ask the tough questions to make sure you are getting the quality, cost-effective service you deserve. Get back on the road fast with these five questions to ask your automotive glass repair technician.

1. What work needs to be done? Once the damage has been reviewed, you should receive a detailed work order that states what damage has occurred and the work required to complete the repair to have the vehicle meet legal and safety standards.
2. How much will it cost? This is probably your top question, as the cost of glass repair can be expensive. A good glass repair technician will be honest with you and have competitive pricing on both labor and parts. You should also feel comfortable enough to price the work around a little and make sure you are getting the best deal possible.
3. Is there a way to save money on the repair? This may seem a little forward, but you deserve to know if there is a more cost-effective way to make the repair. Keep in mind that you don’t want to take advantage of offers that are going to cut corners on the work or leave you with the legality or safety of the vehicle compromised.
4. Is it covered in my warranty? Warranties are a tricky field to navigate and it’s important to know up front how much is being paid through warranties or insurance and what out-of-pocket costs you will have to cover. The worst thing to happen is a huge bill that you are entirely responsible for when you go to pick up your vehicle.
5. Can you guarantee the work? Any credible auto glass repair technician should have some kind of a guarantee on their work. Whether it be within a particular time frame or for the life of the repair or vehicle, you should feel confident that if something happens with your vehicle as a result of the work done, that you will be compensated fairly.

Automotive glass repair is an industry that many people don’t have much experience with, and there are many ways to lose site of the repair work and end up with a huge bill you don’t understand and shoddy work on your vehicle. By asking these five questions, you can make sure you’re getting quality work from a reputable technician at a competitive price that you can afford.